Shipping and delivery policy

Where we deliver

We deliver across India through Shiprocket and its courier partners. A small number of pincodes cannot be served by any courier; enter your pincode at checkout and we will tell you before you pay. We do not deliver outside India.

Dispatch and delivery times

Orders are dispatched within 1–3 business days of being confirmed. Delivery usually takes a further 3–7 business days, depending on where you are. Remote pincodes can take longer. These are estimates, not guarantees.

Delivery charges

The delivery charge depends on the weight of your order and where it is going. It is shown at checkout before you pay, and is the only delivery charge you will be asked for.

Tracking your order

When your order is dispatched we send you a tracking link by email or SMS. You can also open your order page from the link in your confirmation message.

Damaged or tampered parcels

If a parcel arrives visibly damaged or opened, you may refuse it. If you only find the damage after accepting it, tell us within 48 hours of delivery with photographs, and we will replace or refund it under our Refund and cancellation policy at /refund-policy.

Delays

Deliveries can be delayed by the courier, by weather, strikes, public holidays or other events outside our control. If your order is running late, contact us and we will find out where it is.

How we pack

Many of our products are liquids. Caps are sealed and bottles are packed to travel upright and cushioned.

Questions

Email: brightbluefmcg@gmail.com Toll free: 1800 123 0621